Frequently Asked Questions
Q1. Are you a factory or a trading company?
We are a manufacturer with our own dedicated sales team to serve our global clients directly.
Q2. How can I get a specific price for the products?
Pricing is based on material, quantity, size, color, logo, and packaging requirements. Providing more details helps us give you a more accurate quote.
Q3. Why is your pricing so competitive?
As a direct manufacturer, we eliminate agent fees. Our advanced equipment and skilled workforce further optimize production costs.
Q4. Do you provide free samples?
Yes, if the item is in stock, we can provide samples for free (shipping cost applies). Customized samples require a making fee.
Q5. What is the lead time for samples?
In-stock samples ship within 2 days. Custom samples typically take 5-7 days, with expedited options available if urgent.
Q6. What shipping methods are available?
Small quantities are sent via DHL, UPS, FedEx, or TNT. Mass production orders can be shipped via air or sea freight.